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PLACING AN ORDER

*FREE SHIPPING on $80 or more orders is for
US Customers ONLY!!!

 
     1.  We accept Visa, Mastercard, Amex or Discover for online credit or debit card sales (see below), Paypal (see below), or else you may mail a Money Order (see below).
 
     2.  Orders usually PROCESS and SHIP within 2 business days.  If your order will be delayed much longer than this we will email you.  Keep processing time in mind when selecting 2 Day or Next Day shipping.
 
     3.  You will be emailed confirmations when your order Processes and Ships.  The ORDER PROCESSED confirmation email will have your tracking number.    YOU MUST GIVE A VALID EMAIL ADDRESS WHEN YOU ORDER.  

    4.  We offer USPS, UPS, and FedEX shipping options.
 
     5.  We require a $5 minimum order (before the shipping is added). 
 
     6.  If you do not receive your order, or if anything is missing or incorrect, you must contact us within 1 week of the date of delivery on the online tracking.   After 1 week we will not replace or resend merchandise.


CREDIT/DEBIT CARD ORDERS
 
     1.  All credit/debit card transactions, including PHONE ORDERS, are processed online through our secure server and processor.  Our security is verified quarterly by an independent auditor and we have been PCI compliant ever since we started those audits several years ago.  If you are not comfortable with using your credit card for online purchases please mail a money order instead (see instructions below). 
 
     2.  You MUST give the correct billing address and 3 digit security code (CSC) for the credit card you are using.  Address/CSC verification protects ourselves and our customers from FRAUD.  We can usually ship to an alternate address, but we still need to verify this information.
 
     3.  If we are not given the correct billing address or CSC we will email you, and if we are not given the correct information after 3 days the order will be cancelled.
 
     4.  If its your FIRST ORDER, or if the order is for a large amount, we may require that the order ship ONLY to the billing address.  Larger orders may also be held an extra 3-4 days while we perform additional security checks. 
 
     5.  The charge will show up on your statement as Angry Young and Poor.  If we need to remove anything from your order you will be refunded, but if you would like to add items to an order you already placed we will need to get your credit card information again.
 
 
PAYPAL ORDERS
 
1.  We accept PayPal orders for all US and International orders. 
 
2.  3% of the cost of your merchandise is added to the regular handling cost to cover the Paypal processing fees.
 
3.  On the third page of checking out select PayPal from the Payment Options drop box and follow the prompts to submit your payment. 
 
4.  We reserve the right to refuse any PayPal payment for any reason.
 
MAIL IN ORDERS
 

     1.  Submit your order online and select MONEY ORDER for your method of payment.  Print the final invoice and mail it with your payment, or at least write down your order number and send it with your payment to Angry Young and Poor, 356 West Orange Street, Lancaster, PA  17603.  Make your money order out to Angry, Young and Poor.

     2.   Your invoice will appear as CANCELLED until we receive your payment, at which time it will be un-cancelled and processed.
 
     3.  We DO NOT hold the merchandise for your order.  We suggest mailing your payment as soon as possible, otherwise some merchandise may sell out.
 
     4.  We prefer payment by MONEY ORDER, but will also accept CASH although we do NOT recommend it.  If the post office loses your order there is absolutely nothing that can be done and you'll just be out the money.

     6.  Do not endorse the back of your  money order.
 
    6.  We will not return more than $10 cash change with your order.  If any larger items are out of stock we will email you for alternates.  If no alternates are given we will issue an online gift certificate with the rest of your merchandise.

     7.  We DO NOT accept personal checks.
 
  
IF YOU HAVE ANY QUESTIONS ABOUT ANY OF THIS PLEASE EMAIL US.
THANKS, AND HAPPY ORDERING!!!

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